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General
Questions
Website Hosting Questions
Payment Questions
Reseller Hosting
Questions
SSH Questions
I
do not have a domain name. How do I start?
I already have a domain name with a
hosting company, how can I be hosted by you?
Q. How to upload webpages to my directory?
A. Upload to the directory called "public_html". Usuallly you would connect to ftp.YOUR-DOMAIN.com, with your login/password. If your DOMAIN is waiting to be propagated, then you may connect to the SERVER IP that given in the welcome E-Mail.
Q. My FTP connection abruptly dropped while I was in the middle of an upload
A. This can happen if, while uploading to your account, you approach to within 3-5% of your maximum disk space. This is initiated by the server as an emergency precautionary measure.
Q. My FTP connection disconnected
A. The server will automatically disconnect you if your FTP session remains inactive for a period of time (usually 3-5 minutes).
Q.. My FTP connection timed out
A. If your FTP connection timed out without connecting, check your FTP settings to make sure you have specified the correct host or IP
address.b
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