General Questions
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I do not have a domain name.  How do I start?
I already have a domain name with a hosting company, how can I be hosted by you?




Q. What is reseller web hosting? 

A. Reseller hosting works in this way: a web host provides a reseller hosting account (usually an account with large storage and bandwidth allowance) to the reseller who then resells this space and bandwidth to his or her own clients. The reseller is able to create his or her own hosting plans and is presented as the hosting company. Most web hosts will offer reseller hosting accounts and some will even provide special support for their resellers. Because the capital outlay and resources is provided by the web host, reseller web hosting is a simple and cost-effective way to start providing web hosting services. With its low entry barriers it has become a popular way to enter the hosting industry. Q. Are there any hidden costs? 

A. No. All costs are stated plainly on our website. We do not hide fees in fineprint, or in our terms of service pages. The only costs that are commonly found to occur beyond your expected flat monthly rates per service, are those due to increased disk space or bandwidth usage. Pricing for such is plainly stated on our website. 

Q. Can I request additional IP? 

A. $4 per month $10 One-time setup fee.  

Q. Do you have an online interface to see my accounts? 

A. With WebHostManager Software allows you to create, edit and remove hosting accounts in real-time, view server status, upgrade/downgrade accounts, view and limit bandwidth usage, password modification, full control over your DNS zones, install/uninstall frontpage extensions and much more. 

Q. Do you host adult sites? 

A.  77hosting.com do not host adult sites, and our reseller program does not  accept adult websites. 

Q. How do I promote my web hosting business? 

A. Once you've developed an effective business plan and have everything in place to actually start operating your hosting business, you're ready to start marketing your services. Remember, marketing needs to be an ongoing process if you're serious about building a successful business.

Start spreading the word about your business by listing your information in the online hosting directories: the Web Host Directory, FindMyHosting.com, CompareWebHosts.com, among others. You can find a comprehensive guide to other web host directories at HostDirs.com.

Make sure you're listed in the top search engines and pay-per-click resources, too: Google, AllTheWeb.com, Yahoo!, MSN Search, Ask Jeeves and Overture, among others.

Don't neglect "real-world" marketing, either. Get the word out to your local business community by joining the local Chamber of Commerce, writing guest commentaries about online business for your local newspaper, advertising in area publications, and offering to be a guest speaker at the public library, community college events, Jaycees gatherings, etc. Word of mouth can often be the most effective - and cost-effective - form of advertising you can get. 

Q. How do I set my hosting prices and plans? 

A. Web hosting is a competitive business, and it’s likely to seem as if there’s always another provider out there that charges less for its services than you do. The challenge in setting prices, keeping competitive and staying in business isn’t necessarily to always be the cheapest host around, but to provide the best value to your chosen customer base.

Deciding what’s of value to your customers first requires, of course, knowing who your customers are, what they need most and how much they are willing to pay for those products and services. You should also make sure your prices are competitive enough to provide a reasonable return for your time and efforts, after your costs. It’s also a good idea to research the market and ask questions of other hosts and resellers to learn as much as possible about what does and doesn’t work. 

Finally, keep in mind that good service – treating your customers well at all times – can often be one of the most valuable things your business can offer, and can help you stand out from a crowded field of competitors.

Q. How much do you charge me if I exceed the bandwidth limit? 

A. $2 per 1GB per month 

Q. How much do you charge me if I exceed the disk space? 

A. $2 per 100MB per month 

Q. Is there a discount if I pre-pay for a number of months in advance? 

A. We do offer a discount to resellers for advance payments on their account. You pay for 11 months and get 1 month free. Email support@77hosting.com for details. 

Q. What is included in my reseller website package? 

A. Host UNLIMITED Domains under one large account with full features. 

Q. What products & services can I resell? 

A. You can setup your own hosting packages and set any price you wish.

Q. Will my clients find out about 77HOSTING.COM? 

A.  77HOSTING.COM attempts to hide all mention and tracing of 77HOSTING.COM for its resellers. We offer private nameservers, anonymous web browser control panels, manuals, server names, at no additional charge. The routing traceroute to 77HOSTING.COM and the ARIN IP registration whois info, are both currently being changed over to be totally anonymous

Q: If I purchase just 1 unit and then require additional units, how do I order these and how soon will my account be upgraded?

A: To order additional units you purchase these the same way as you purchased your reseller account. You can also choose how many additional units to purchase. Once you've purchased an additional unit we guarantee that your account will be upgraded within 24 hours, however the usual time is between 4 to 8 hours. 

Q: I'm already a reseller with another company but your prices are much lower. How easy is it to move my customers over to your systems?

A: It is very easy to move your customer over to us. After you have purchased your reseller account, you can set up all your customers via our control panel. Then, you can either upload your customers files yourself or request that they do it. Once this is done, you simply change the nameservers to the ones we provide you with and between 24/72 hours later they are fully moved over. You can then cancel your account with your other reseller provider.

Q: Is there a limit on how many units I can purchase ?

A: There is no limit at all. 

Q: What happens if my customers go over the allocated disk space / bandwidth?

A: Via our control panel you can see exactly how much disk space and bandwidth your customers are using in real time. If it looks likely that you need more to cope this is the time to purchase an additional unit(s). The system will also email you and your customer when they hit 80% usage of their disk space or bandwidth. 

Q: Is it really true that there is no minimum contract?

A: Yes it is. You can cancel at any time penalty free. If you have customers at such a time we will also buy them from you with our buy back option. 

Q: I am worried that you may increase your prices and I will not make a profit because of such a change, is this likely?

A: Price increases may occur from time to time but will be very small to simply reflect inflation increases. We will contact you in such unlikely circumstances well before any increase takes place. 

Q: What does the "buy back option" mean?

A: Our "buy back option" means that we purchase customers from resellers that no longer wish to be a reseller. The price we pay per customer depends on: how long they have been a customer, the monthly fees they are paying and the amount of resources they use. If you are a reseller and would like to get a quote for selling your customers to us, please contact us

Q: What is a blind nameserver?

A: A typical nameserver would show your customers that you are a reseller, for example, if we provided nameservers such as ns1.DNSLIST.NET, chances are the customer would visit us which could result in a lost customer. To avoid this we provide blind nameservers that point to a website that contains nothing but "this website is used for our customers". Then, if a customer does visit the site they will find no trace of us.